Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-add-adhd.denvermentalhealthcare.com (hereafter referred to as “Therapy for ADD-ADHD,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal data of individuals who interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

Please note that this policy does not cover third-party services, applications, or websites linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications as an authorized user.
  • During your visits to our websites, whether through browsing or specific interactions.
  • When you subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance and personalize your experience with us:

Account and User Information:

  • Username and password details.
  • Contact information, including email addresses and phone numbers.
  • Profile pictures or other user-provided images.

Payment Details:

  • Payment method information (credit/debit card details) for transactions on our platform.
  • Billing address associated with your account.

Financial Data:

  • Transaction history related to purchases or services rendered.
  • Financial records for accounting and compliance purposes.

Purchase Information:

  • Order details, including products purchased, quantities, and prices.
  • Shopping preferences and history.

Device Identifiers:

  • Mobile device IDs (for app users) used to personalize app experiences.
  • IP addresses associated with your computer or mobile device for technical administration.

Location Data:

  • GPS coordinates when you use our location-based services or give consent for tracking.
  • Information about the region or city where you are located.

Feedback and Reviews:

  • Comments, reviews, ratings, and suggestions you provide to improve our services.
  • Feedback submitted through surveys or feedback forms.

Social Media Integration:

  • If you log in using social media accounts, we may collect data from those platforms (e.g., name, profile picture, email).

Product Interactions:

  • Information about the products you view, search for, or interact with on our websites.
  • Purchase behavior and patterns.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and understand user interactions with our platform:

  • Strictly Necessary Cookies: Ensure basic functions of our website work correctly.
  • Preference Cookies: Remember settings you’ve chosen for a personalized experience.
  • Analytics Cookies: Collect anonymous data about visitors’ behavior, enabling us to improve our services.

Users have the option to manage and control non-essential cookies through our built-in Cookie Manager. For detailed information on cookies used on our platform, please refer to our Cookie Policy (available upon request).

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws:

  • We retain personal data for as long as necessary to fulfill the purposes for which it was collected.
  • Once the purpose is achieved or required retention periods expire, we securely delete or anonymize the data.

Security Measures

Protecting your data is of utmost importance to us. We implement robust security measures to safeguard personal information:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from individuals under the age of 18 (or the applicable legal age limit in your jurisdiction). If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may possess certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our use of your data while we verify or dispute its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.

To exercise these rights or have any data-related queries, please contact our Data Privacy Team at the details provided below.

Changes to Privacy Policy

We reserve the right to update this policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly for the latest information.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]
Address: Denver Mental Healthcare, 123 Main Street, Denver, CO 80202 (for written correspondence)

We value your trust in our commitment to privacy and data protection.